1. Company Information
These Terms and Conditions govern the use of this website and the purchase of products offered by ARTAORA through this online store. By accessing this website and placing an order, the user agrees to these Terms and Conditions.
2. Activity
ARTAORA specializes in the design and sale of handmade products including jewelry, decorative objects, and wall art, some of which are made using recycled or reused materials. Due to the handmade nature of the products, each item may vary slightly in color, shape, texture, or finish. These variations are part of the product’s uniqueness and are not considered defects.
3. Products and Availability
All products are subject to availability. ARTAORA reserves the right to modify, replace, or discontinue products at any time without prior notice.
4. Prices
All prices are displayed in euros (€) and include applicable taxes where required by law. Shipping costs are calculated during checkout and added before payment confirmation.
5. Orders
An order is considered confirmed once payment has been successfully completed and the customer receives a confirmation email. ARTAORA reserves the right to cancel or refuse orders in case of pricing errors, suspected fraud, or product unavailability.
6. Payment Methods
Payments are processed securely through third-party providers such as Stripe, PayPal, Redsys or WooCommerce payment gateways. ARTAORA does not store or have access to full payment details.
7. Shipping and Delivery
Orders are processed within a reasonable time after payment confirmation. Delivery times are estimates and may vary depending on the destination and shipping carrier. ARTAORA is not responsible for delays caused by shipping companies, customs, or events beyond our control.
8. Right of Withdrawal
In accordance with European consumer protection laws, customers have the right to withdraw from the purchase within 14 calendar days from the date of receipt of the order without providing any reason.
9. Returns and Refunds
Returned items must be unused and returned in their original packaging. The customer is responsible for return shipping costs unless the product is defective or incorrect.
10. Intellectual Property
All content on this website, including images, designs, logos, texts, and graphics, is the property of ARTAORA and may not be reproduced or used without permission.
11. Liability
ARTAORA shall not be liable for indirect damages, loss of profits, or damages resulting from improper use of the products.
12. Applicable Law
These Terms are governed by Spanish law, and any disputes shall be subject to Spanish jurisdiction.
